IBM Partner Pavilion Proventia Network Enterprise Scanner 2.3 Manual de usuario Pagina 146

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Table 40. Options for the Ticketing reports (continued)
Option Tab Description
Number of Records Report Format Specifies the number of
records that will be
displayed in the report from
five to ALL records.
Show Graph Report Format Select this check box if you
want a graph to be displayed
on the report.
Task 6: Close the ticket
After the work outlined in the ticket has been completed, you can close the ticket
in one of two ways:
v You can manually close the ticket by changing the status to Closed.
v You can change the ticket status to Pending System Verification. If you select this
status, Enterprise Scanner and SiteProtector work together to determine when
work items have been completed.
Scans refresh vulnerability information and other system information that the
ticketing system checks. When Enterprise Scanner completes a scan, the ticketing
system can determine whether situations identified in earlier scans have been
remedied. After a scan verifies that the situation has been resolved, SiteProtector
closes the ticket.
138 Enterprise Scanner: User Guide
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